Differentiation
Differentiation in marketing refers to a company's attempt to differentiate itself from competitors by creating a unique offering that is attractive to customers. You can achieve this through difference in product quality, design, marketing strategy, customer service or pricing. By differentiating, a company can attract and retain a specific niche within the market, which can be important for growth and survival in a competitive industry.
Why is differentiation important?
In a saturated market, consumers can choose from a variety of similar products. Companies that successfully differentiate can build a loyal customer base, increase their visibility and increase profitability. Differentiation also helps build brand identity and customer loyalty, which is essential for long-term success.