What is community driven content?
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TOFU, BOFU and MOFU are terms from online marketing that refer to different stages in the customer journey or customer journey. The abbreviations stand for Top of Funnel (TOFU), Middle of Funnel (MOFU) and Bottom of Funnel (BOFU). Together, they form the well-known marketing funnel.
To properly understand how TOFU, MOFU and BOFU work, it is important to look at the three phases of the marketing funnel:
By aligning your content strategy with these three stages, you smoothly guide customers toward a purchase while always offering exactly the content along the way that most closely matches their needs at that moment.
That makes TOFU-MOFU-BOFU content essential for effective marketing. Or rather, for effective marketing.
TOFU, MOFU and BOFU content differs in purpose and intent. It goes from informing (TOFU) to persuading (MOFU) and converting (BOFU). Each stage requires different types of content that matches the wants and needs of potential customers:
TOFU content ideas for more reach and awareness
TOFU content is focused on reach and awareness. You attract new visitors who do not yet have a buying intention, but recognize a problem or need. This content is primarily informative and inspiring, so you build trust without selling anything directly.
Good examples are blogs and social posts:
Blogs
Social posts
Focus on SEO and distribute your TOFU content through Facebook Ads or LinkedIn, for example. In this way, you increase your online visibility and, in the meantime, lay the foundation for later conversions in the sales funnel.
In the MOFU phase, potential customers have their problem clear and are comparing different solutions, products or services. You often help these customers further with depth, evidence and concrete added value.
Good examples of optimized MOFU content are lead magnets, landing pages and email nurturing:
Lead magnets
Landing pages
Nurture emails
That's how you build trust and convert those visitors into leads ready for the next step.
BOFU content is all about persuasion and conversion. Your content should be concrete, results and actionable. Think about showing proven results, showing/experiencing a product or removing the last objections regarding price or ease of use.
Good examples of BOFU content are case studies, demos and pricing content:
Cases
Demos
Pricing modules & conversion pages
With this BOFU content, you remove the last doubts and pave the way for leads to actually become customers.
B2B and B2C buying processes differ. So does the marketing funnel and your TOFU-MOFU-BOFU content. After all, a B2C customer is really not going to read a deepdive about sports socks and with B2B customers you generally don't need to come up with some influencer.
But what does such an approach look like for, say, B2C e-commerce and a B2B Saas company?
In B2C e-commerce, you attract attention with short videos on social media (TOFU), share reviews (MOFU) and create urgency with scarcity (gone = gone!) or temporary discounts to persuade customers to buy a product (BOFU).
For a B2B SaaS company, such a funnel can look very different.
For example, you then share thought leadership content or industry insights in LinkedIn posts (TOFU), you give a webinar about your product/service (MOFU) and leads can then request a trial or demo without obligation (BOFU).
Visitors don't automatically become leads. And leads don't automatically become customers. To lead people from TOFU to MOFU and BOFU, you need to offer a clear and logical (!) next step at each stage.
Each stage should seamlessly connect to the previous one. Include content that responds to customers' changing needs as they move through the marketing funnel.
For example, you move someone from the TOFU to BOFU with:
That way, someone can read a blog → download a checklist → leave data → become a lead.
In the next step, you want to lead that lead with MOFU content to the BOFU stage with content like:
For example, that lead who downloaded a checklist gets a follow up email with a case → sees a retargeting ad with social proof → requests a quote.
Et voilà: that one blog reader is now in the BOFU phase and about to become a customer.
You apply the TOFU-MOFU-BOFU model in your content calendar by sharing content from the different stages every week or month. Important here is a good balance between reach, lead nurturing and conversion.
We often see only TOFU content being posted. But ideally, make sure you have a mix:
In your weekly schedule, that could then look like this:
Pretty intensive work, in other words.
But even as a small business owner with a limited marketing budget, you can simply implement a TOFU-MOFU-BUFU content strategy. After all, this is about consistency and focus. Not about big budgets.
A simple, consistent funnel works better for small business owners than a complicated marketing machine that you can't sustain.
Therefore, work with one funnel. With one lead magnet, one email flow and one clear call to action for a no-obligation consultation, quote or free trial.
While doing so, also focus on one channel where your target audience is active. Think SEO, Instagram (for B2C) or LinkedIn (for B2B).
That way, you keep your content strategy clear, manageable and effective.
Need help developing a smart strategy? Could you use some extra hands on creating that lead magnet? Or do you want to set up that automated email flow but don't know how?
Feel free to get in touch. We would be happy to help you further.
Written by: Sarah Veenboer
Sarah is an online marketer at OMA. This amateur performer will also make your website shine on the most beautiful stage there is: Google's search results.